5 Common Sense Twitter Tips for School Leaders & Educators

Sheryl Nussbaum-Beach writes in her book, The Connected Educator: Learning and Leading in a Digital Age, "We can reach out to our network, harvest the collective wisdom found there, and then bring it back to the school."  Sheryl Nussbaum-Beach is right. There is a great deal of collective wisdom on the web, and those in a position to tap into that network of wisdom and expertise are those who know how to engage effectively in 21st century social networking tools. School leaders who continue to ignore or dismiss this powerful microblogging tool, are literally missing out on an excellent opportunity to join in the collective wisdom of thousands of educators who are already connected. Setting up a Twitter account is rather easy to do, but using it as a networking tool is a complicated process that takes time and effort.

To administrators who have added getting their Twitter account established to their 2012 Things to Get Done Resolution List, I offer these 5 Common Sense Tips to help in that endeavor.

Establish separate Twitter accounts for your personal-professional use and for your school or district.  I realize many administrators and educators establish Twitter accounts using their school name or district affiliation, and that is the only account they use. This practice is not an issue as long as the Tweets generated using this account represent the business and interests of the organization. I prefer having separate accounts for my school and for myself, and I try to make it clear that any Tweeting done with my personal-professional account is not as an agent of my school. I might refer to my school or colleagues occasionally, but my @21stprincipal account is not the official account for my school. My school has its own account, and all communication that issues from that account is official school business. For me, at least, it is an important distinction. Having separate accounts is a way for me use Twitter more effectively.

Establish very clear purposes for each of your Twitter accounts. Once your Twitter accounts are established, it is important to make sure each has its own clear purpose. To be honest, my personal-professional Twitter account, @21stprincipal, came about as I began experimenting with Twitter. I’ve had the account as far back as 2008, and my purpose in setting it up was not to serve as a way communicate in my school role. It was established, at least initially, as a way to experiment with the medium. Its purpose has evolved over the subsequent years to become a way to engage other educators in a professional learning network, and to engage individuals elsewhere in a discussion about education and other issues of interest. My school Twitter account has two main purposes. One is to share events and happenings at the school. It is a communication tool that allows me and my teachers to communicate quickly and easily with the community. Secondly, it is a promotional tool as well. It allows me to promote our school to an ever growing and wider community. My two Twitter accounts serve two entirely different purposes based on my role either as an agent of the school or as an interested educator and individual engaging with others outside of the school.

Engage in meaningful conversations through thought-provoking Tweets. Once you have establish a Twitter account, you have to use it. I would suggest posting more than your current location or what you’re eating for lunch though. Often, being thought-provoking just means posting an interesting quote from a book you’re reading, or a statement made by a public figure. These kinds of statements, or questions, often engage others who comment back. In a short time, it is easy to get caught in a two, three or many-way conversation with other Tweeters. Engaging, thoughtful tweets go a long way in getting you connected with others on Twitter.

Participate in Twitter chats such as #edchat or #leadershipchat. There are actually a large number of events called “Twitter Chats” happening throughout the week, and at different times. To participate in these events, you need only include that chat’s hashtag with your tweet and those in the chat can follow your contributions too. (Here’s a description of hashtags and how they work for those who’ve never used them.) Many Twitter chat events, like the weekly #edchat that occurs every Tuesday at 12 noon and 7 pm, engage a sometimes rather dizzying number of participants, but the fun is in engaging in the conversation, not to mention that once the chat is over, you can obtain a copy of the entire conversation to review later. Twitter chats are opportunities to engage others in conversations that matter to you.

Share your thoughts, resources, and reading with your followers. As I mentioned earlier, thought-provoking tweets are important. But engaging others using Twitter is rather simple. You can use it to share your thinking on the latest reform efforts. You can share some web resources you’ve found. You can share favorite quotes from a book you’re reading. You can even retweet (which means to resend) those tweets that you find useful or otherwise worth sharing. The truth is you have to share a bit of yourself with others to grow a professional learning network. That means sharing more than what you had for lunch.

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5 Ways to Engage Others Using Twitter

There is a bit of art in composing engaging and thoughtful tweets. The ultimate question as a tweet composer is, "How can I say what I want to say in only 140 characters? And, how can I convey tone and mood through as few words as possible?"  The real fun of tweeting is trying to communicate the most you can with as little as possible, but you only know you have communicated it successfully when someone responds to your latest tweet.

Of course, like anything we write, what good is what we tweet if we do not have an audience? How can we possibly feel good about what we tweet if no one ever responds to us? The ultimate positive feedback as a Twitter user is to have someone respond to something we've tweeted, or have someone re-tweet our last post. If all you do is post tweets and no one ever reacts, are you really engaging in the art of microblogging? It seems to me you're only yelling in the darkness and you don't even get the satisfaction of an echo.

How can one really engage in connecting with others using Twitter? Here's some ideas that move beyond posting "What's happening?" Perhaps some of these will help you engage in art of Tweeting for Engagement.

• Compose a tweet on something controversial. Sometimes the best responses I have gotten using Twitter are posts that capture a rather controversial topic. Of course a bit of caution is in order. Controversial doesn't mean offensive. Controversial is expressing an idea not readily accepted or thought about. Post a Tweet that goes against the grain of what others are tweeting and see what happens. Don't be rude or offensive. Post your thoughts in a matter of fact manner.
• Post a provocative and powerful quote. This is one of my favorites since I am always reading anyway. I collect quotes constantly. Sometimes I'll post a thought-provoking statement by an education researcher and see what happens. This is an extremely effective way to get an education conversation going on Twitter.
• Post a thought-provoking and engaging question. This is similar to the quote Tweet. The difference is that you post a question that has no simple answer, or if it has an answer, it is provocative. Questions beg for a response, especially those questions you know your followers are likely to have opinions about.
• Share link to a thought-provoking and controversial article. By far there's nothing like a provocative article or blog post to stir up Twitterverse. Share a study that seems ludicrous. Point out a blog post that is likely to cause an eruption. Twitter is an excellent place to provoke debate where everyone is limited to 140 characters so it's easy to get a word in edgewise, even the shy person.
• Respond to other's tweets with questions or additional responses. As you read through your timeline, find a tweet that begs for a response. Tweet out a question that demands an answer. Or, post a response that is sure to engage the other person in an exchange of ideas.

Perhaps I am bit too strong when I say a good Tweet is a  form of art, but it is true that if you want to engage others using Twitter, you've got to post more than, "I'm standing in line at the grocery store." Bottom line is this, if you want to engage others in conversation when using Twitter, you've got to be controversial, thoughtful, provocative, and maybe just a bit artistic. What do you think of the art of "Tweeting?"

You have read this article 21st Century Tools / education / Effective Use of Twitter / school administration / Schools / social media / twitter with the title Effective Use of Twitter. You can bookmark this page URL https://serres-media.blogspot.com/2011/11/5-ways-to-engage-others-using-twitter.html. Thanks!